If you’re honest, the scary part isn’t deciding what to do. It’s realizing six months later that you were wrong.
In the operational busyness of business, it’s hard to find time to think about what is best to do. It’s just doing. Everyday execution only.
That is why many businesses, over time, lose touch with what matters from the customer’s perspective. They just don’t find the time.
Most people are customer-centric in intention. But without a system, that intention disappears. Deadlines and opinions take over, and success becomes trial-and-error again.
Creating Progress is the place to help you make customer-centricity a part of your business again.
Because egocentricity is the death of business.
But customer centricity is what enables growth.
Join us in our mission of building more business customer-first 🚀