I am a Registered Nurse, an experienced Care Home Operations Manager and a Quality Improvement Consultant with over 25 years’ experience supporting CQC care homes, nursing services, and domiciliary providers to improve clinical governance and inspection outcomes.
My work focuses on:
- Medication management, auditing, and MAR compliance
- Care planning and risk assessment for inspection readiness
- Quality improvement and turnaround support for underperforming services
- Training and mentoring managers and nurses in CQC Key Line of Enquiry (KLOE) standards
- Conducting Mock CQC Inspections and Benchmarking Quality Monitoring Visits
I have created this community to share practical insights, audit tools, and real‑world advice that help care services build confidence, evidence good practice, and continuously improve resident outcomes.
📍 Based in Cambridge, United Kingdom
📧 tembi@compassionate4u.co.uk