Why Live Call and Webinar Reminders Get Missed
When people do not show up to a live call or webinar, it is usually not because they were not interested
Most of the time, it comes down to visibility and timing.
People are busy. Notifications stack up.
Messages arrive early and get forgotten, or arrive late and are missed entirely
Emails get buried in crowded inboxes.
Platform notifications compete with dozens of other alerts.
Posts are easy to overlook once the moment passes.
SMS is limited by opt-ins, regulations, and compliance rules.
Even when someone intends to attend, the reminder has to reach them at the right moment to turn that intention into action.
This is why attendance often feels unpredictable. The reminder system is unreliable, not the audience.
Understanding why reminders get missed is the first step to improving live attendance.
Before changing tools or tactics, it helps to understand how people actually receive and notice reminders throughout the day.
In the next breakdown, we will look at an alternative approach and explain what digital wallet passes are and how they are used for live reminders.
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Elias Rhodes
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Why Live Call and Webinar Reminders Get Missed
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