(Ladies First) I have started this community by personally inviting you all. I know most of you IRL! I met @Erica Leonor when she came to Houston to Teach CSRs (Customer Service Reps)/ business owners/ techs how to answer the phones. A class I definitely did not think I needed. Until I couldn’t understand why I wasn’t having trouble booking HomeAdvisor and Angi’s leads, BUT my sister and anyone else I’d hire would hate those leads or any “price shopper” leads. Took her class and learned I could teach a process (system) to anyone answering the phones. That I wasn’t special. I just hadn’t laid it out to my team on how to do this very important task. You’d be surprised how much we can loose $$$ not knowing how to answer the phones properly! We have stayed in touch through the years! Cancer Survivor! 💪 Soon to be mother of Two! 🤰👧 And the best in our industry nationwide on what she’s doing in our industry! 🏆 We need more Women In HVAC! 👩‍💻👩‍🔧 🎉🥳🎈🎊🎁🍾🎉🥳🎈🎊🎁🍾🪩🪅🎈🥳🎉 (I will be growing this community by running a YouTube Channel and some ads. You are all my founding members and have access directly to me). Please feel free to introduce yourself in the Introductions Category of the community Here: https://www.skool.com/coldsolutions-2681/whats-your-favorite-book-movie-and-travel-destination?p=17f0f770

Who are you? Welcome! this is the official collective post for all members. Please introduce yourself in the comments. Please take some time for this. - Write to us who you are and what you do for a living (99% of you are in HVAC. What’s your exact job description) - Write to us what you personally do and love. -Book | Movie | travel for example. - Feel free to link to your website or community. Especially if you do something else other than HVAC. Important: In this post, it is exceptionally permitted to pitch your performance, but please make sure that your comment does not consist exclusively of a pitch. We want to know who you are and not just what you can buy from you. Please also go through the comments afterwards, see who is here and feel free to leave feedback on the other introductions. (Always use the reply function for this. We are looking forward to your introduction