The Champion DVI Playbook teaches shop owners, advisors, and technicians how to build a consistent digital inspection process that creates trust, improves communication, and increases approved recommendations. Learn how to capture better evidence, write clearer notes, grade findings properly, and present inspections with confidence and integrity.

This course teaches Service Advisors how to properly review, prepare, and present Digital Vehicle Inspections (DVIs) with clarity, consistency, and integrity. You’ll learn how to translate technician findings into customer understanding, maintain grading accuracy, build trust without pressure, and use DVIs as an educational tool—not a sales gimmick. This is the foundation for professional service advising and a non-negotiable skill for anyone representing the Champion standard.

Digital Vehicle Inspections are a technician’s written record of truth. This course teaches Technicians and General Service staff how to inspect, document, and present vehicle conditions accurately and consistently—so recommendations are trusted, approved, and defensible. Accuracy is not optional. This course defines the Champion standard for DVIs.

This course teaches technicians how to perform Champion’s Digital Vehicle Inspection step-by-step. Every line item is covered to ensure consistent inspections across every technician and every store. Learn how to complete a clear, accurate DVI in under 20 minutes while taking photos that build trust and help customers understand the condition of their vehicle.

VIP Champion DVI Material is your support hub for mastering the Champion D V I process. Inside, you’ll find the Champion D V I GPT, instructions for how to use it, questions you can ask, blank templates, completed examples, and future word tracks. This section is built to help owners, advisors, and technicians train faster, stay consistent, and turn inspections into clear customer education.