3h • General discussion
NGF WhatsApp AI Response Automation Workflow
This setup handles incoming WhatsApp messages end-to-end:
- Detects intent automatically
- Retrieves answers from a structured knowledge base
- Updates/searches records dynamically
- Sends fast, context-aware responses without manual intervention
Biggest learning: Separating intent detection from retrieval logic significantly improved response accuracy and reduced hallucinations.
Sharing this to get feedback from the community. Happy to walk through the flow, explain design choices, or iterate based on suggestions
Let me know what you’d optimize or do differently. 👇
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NGF WhatsApp AI Response Automation Workflow
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