Beyond the Helpdesk
2:50
Private
14 members
Free
Demond Jones
By Demond Jones
Most Helpdesk professionals aren’t stuck because they lack work ethic — they’re stuck because no one ever wrote down the path to success.
In this group we'll fix that — together.
Here’s what you’ll learn inside:
1️⃣ Find & Fix Your Gaps – Identify what’s holding you back, then build the proof to close it.
2️⃣ Rebuild Your Proof – Walk away with a resume, LinkedIn, and proof that open doors.
3️⃣ Increase Visibility – Get recruiter attention and more interview requests.
4️⃣ Secure Better Offers – Negotiate stronger pay and start your next role with leverage.
You’ll also get:
  • ⚙️ Bootcamp Resource Libraries – tools, vendors, and projects to build proof fast.
  • 💼 90-Day IT Onboarding Runbook – a clear plan to stand out in your first months.
  • 🎥 Live Q&A + Resume Reviews – step-by-step help from experienced IT leaders.
If you’re ready to close your gaps, prove your value, and get recognized — this is the place to start.
Introduce yourself: share your current role and what role you’re working toward next.
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Beyond the Helpdesk
skool.com/beyond-the-helpdesk-8921
Turning years of IT work into lasting careers — by helping techs move into roles where their tech skills and ideas finally get recognized.