9d • Win 🏆
Man, this realization hit different
Just landed a new client to help activate a workflow on n8n.
But instead of being a simple job of activating a template he found on n8n…
It turned out to be, “hey can we change this and add this?”
So in the end, we went from “just activate this workflow” to “I need to build out extra workflows and create new logic for things to work.”
Here’s the thing: I know the deal is dead. Because if I don’t 100% satisfy him, I’ll get a 1–4 star rating, and anything besides 5 stars is bad on Upwork.
I don’t want to risk my score, so instead of continuing, I dropped the project and handed over the work I already did so he can keep at it.
But the lesson I’ve learned is this: it’s so important to have repeat customers and 5-star ratings. If it’s not possible, it’s best to drop out right away. Because one-off customers or constantly getting new customers is not a great place to be. The goal should be to have people return.
Which is why when one of my earlier clients came back and said, “hey I have another project,” I knew I did a good job. Because I didn’t need to sell him on working with me, he simply asked for help.
So for me, the goal is: how many people can return for a second round or even more after the first project? Because at that point, it’s easy money.
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Man, this realization hit different
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