Who has had the OpenAI 429 - You exceeded your current quota, please check your plan and billing details.

Has anyone had this error come through and not been able to fix it? I am now 24 days without service from OpenAI. I have contacted them multiple times, but no reply from the service.

I was hopeful that when the month rolled over, everything would be reset to zero (which is what it shows on my dashboard) but still no service.

I have mailed them at the following guesses support@, help@, info@, admin@, root@, customer.service@ api@

No doubt I will get some bounces.

And I did. There is no api@openai.com. Which I find strange, but hey ho.

This leads to the big question: What should I do if my app stops working due to an error on the OpenAI end? 24 days with no service so far could have equated to losing business and, likewise, de-monitizing my business. The lack of timely support is a real differentiator for service.

Is anybody using two or three tiers of API providers to mitigate the risk of one provider being down? It would have been well-tested yesterday.

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