Dec '25 (edited) • AI Tools
🚨 ManyChat Automation — 2025 Update (This Changes A LOT)
ManyChat in 2025 is no longer “just a chatbot tool”. It’s becoming: a lightweight AI sales + support system.
Latest update:
đź“© 1. Auto DM New Followers (Native, No Hacks)
ManyChat can now:
- Detect new Instagram followers
- Send an instant, compliant welcome DM
🧠2. AI-Based Message Understanding (Not Just Keywords)
Users can reply anything:
“How much is this?” “Pricing?” “Is it expensive?”
And ManyChat routes them correctly using AI intent detection.
🔀 3. Auto Route to Sales / Support / Nurture
Based on intent + behaviour, ManyChat can now:
- Push hot leads to sales
- Send buyers to support
- Keep cold leads in nurture
No buttons required. This is where it starts feeling like a mini CRM.
🧑‍💻 4. AI Inbox Assistant
Inside the inbox, AI now:
- Summarizes conversations
- Suggests replies
- Flags “high buying intent” users
For founders + small teams = huge time saver.
đź“Š 5. Conversation-Level Analytics
Not just:❌ open rates❌ click rates
But:
- Which DM paths convert
- Where users drop off
- Which intent makes money
This is gold for funnel optimisation.
Curious:
Are you using ManyChat for sales, support, or lead gen right now?
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🚨 ManyChat Automation — 2025 Update (This Changes A LOT)
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