Michelin 👉 New Zealand = Voice Agents for Hospitality?
In this demo, an AI assistant, Lily, takes a reservation for a fictional restaurant.
The agent:
✅ Answers questions from a dedicated Knowledge base
✅ Books a table for three at 8 p.m.
✅ Works within real system limits (maximum of two concurrent reservations)
As Michelin arrives, it’s got me thinking where should AI fit in the future of hospitality?
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Michelin 👉 New Zealand = Voice Agents for Hospitality?
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