So funny story, just sold a $6.5k chatbot to a client, was thinking to use elevenlabs for text & voice… but are there any other options? For text at least?
Context:
Company: tree-planting b2b company from germany.
Context → What the client wants the bot to do:
Core Functions:
- Replace phone calls: 20% of people don't want to call - bot should capture these
- Automated quote generation: Customers should be able to spend €100,000+ without ever talking to humans
- Product consultation: Explain offers/products
- Lead qualification: e.g. Filter out 1-10 person team events ("we don't offer that, minimum 15 people")
- Direct checkout: One-click links to Stripe/PayPal for immediate bookings
- Escalation to humans: When bot hits limits → "Sorry, too complex, human will contact you within 8-16h’’
Placement:
- Website integration: Support bot bottom right like other companies
- Proactive messaging: "No interest in calls? Chat with our Plenty"
- Cross-page tracking: Bot follows user through website
Optional/Nice to Haves:
Gamification:
- CRM integration: Automatic routing to responsible people (Alex for team events, etc.)
- Wheel of fortune integration: "Before we start, want to spin our wheel?" → 10% discount, free tree certificate, etc.
- Quiz games: "Let's play a little guessing game"
- Emotional connection: Tell stories about Mammoth trees
Advanced Features:
- Voice recognition: Speak directly with bot on mobile instead of typing
- Personalization: "Hey, we meet again" when user returns
- Proactive sales prompts: "On this plot we still have 437 trees available"
- Live inventory updates: Real-time display of available trees/spots
- Cross-selling: Suggest additional products after purchase
Integration:
- Shop connection: Bot knows if user is in shop or on other pages
- WhatsApp transition: Move from website chat to WhatsApp
- Follow-up automation: Automatic follow-up messages after 24h/3 days
Goal: Fully automated customer acquisition without human contact for those who prefer it.