I used to lose clients in the first 5 minutes of discovery calls
𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐈 𝐰𝐚𝐬 𝐝𝐨𝐢𝐧𝐠 𝐰𝐫𝐨𝐧𝐠:
Me: "So tell me about your business and what you need automated"
Them: 15-minute rambling monologue about everything
Me: "Cool, I can definitely build that. Want to see my portfolio?"
Them: "Let me think about it" (never responds)
𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨 𝐧𝐨𝐰:
Me: "What's one task you did this morning that you wish just... handled itself?"
Them: "Oh, I spent 45 minutes copying data from emails into our CRM"
Me: "How often does that happen?"
Them: "Every single day"
Me: "So that's 3.75 hours a week. What would you do with that time back?"
Them: (realizes the actual cost) "When can you start?"
𝐓𝐡𝐞 𝐬𝐡𝐢𝐟𝐭:
Don't ask about their business.
Ask about their morning.
One specific task. One pain point. One relief.
That's the conversation that closes.
𝐐𝐮𝐢𝐜𝐤 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧:
What's the first question you ask on a discovery call?
Drop it below 👇 Let's see what's working.
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57 comments
Ahmad Shayan
6
I used to lose clients in the first 5 minutes of discovery calls
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