2h • General Discussion 💬
Ever watched your automation fail in real-time with no way to stop it?
I was monitoring my chatbot late one night. A customer asked a question. I saw the bot preparing to respond. And I knew - instantly - the information was wrong.
But I had no way to jump in. No way to correct it. Just had to sit there and watch it happen.
That feeling of helplessness - seeing the mistake unfold, knowing it's wrong, unable to do anything - stays with you.
Now I make sure I can always step in when automation fails. Because even the best systems need human oversight for edge cases.
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Ever watched your automation fail in real-time with no way to stop it?
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