Central Orchestrator Agent vs. Sequential Tool/Comm Agent Flow?

Hey folks! 👋

I’m running a multi-agent setup and exploring the best architecture for balancing backend tool execution with natural user communication.

Right now I have:

A Tool Agent (handles availability, bookings, Slack posts, etc.)
A Communication Agent (handles all user-facing messaging)

The challenge: After a recent upgrade to the Communication Agent, the Tool Agent’s outputs sometimes push the conversation toward booking too early, disrupting the flow and tone.

So I’m considering two architectural options:

Use a Central Orchestrator Agent that controls both Tool and Communication Agents as tools — giving me full control over timing, state, and sequencing
Keep the agents separate but run them sequentially, where the Tool Agent returns structured output only (e.g., tool used, result), and the Communication Agent decides when and how to present it

If you’ve built something similar, which of these two options worked better for you — and why?

Appreciate any insights! 🙏

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