📧 Automating Client Email Drafts – Incident Report Workflow (Part 2)

Hey everyone 👋

Following up on Part 1 of my Incident Report Automation (which generates polished Markdown reports from form submissions), I just finished building Part 2 – the Client Email Creator.

This workflow automatically drafts a professional client-facing email every time a new incident report file hits Google Drive.

⚙️ How It Works

Google Drive Trigger Polls the Incident Reports folder for any new files created by the previous workflow.
Download + Extract Text When a new .md or .txt report appears, it’s downloaded and the text is extracted for processing.
AI Agent – Email Draft Generation The extracted report text is passed to an AI Agent (GPT-4.1 mini) that analyzes the content and produces a clean JSON response with a "Subject" and "Message" for a client-ready email.
Create Draft in Gmail The workflow automatically builds a Gmail draft using those fields—ready for review and send.
Slack Notification A quick Slack message confirms that the new report was detected and a draft email was created.

💡 Why It’s Useful

Eliminates manual email writing after each incident
Maintains consistent, professional tone across communications
Ensures clients are updated promptly after every issue
Seamlessly links with Part 1 (Incident Report Creator) for end-to-end automation

🧠 Stack