🚀 Automated IT Incident Report Generator

Hey everyone 👋

I wanted to share a workflow I just finished building — an Incident Report Creator that turns form submissions into full, professional incident reports automatically using n8n + OpenAI.

⚙️ How It Works

Incident Intake Form: A web form collects the essential incident details — reporter name, client, incident type, severity, and resolution notes.
AI Report Generation: The data is passed to an AI Agent that formats it into a clean, client-ready Markdown report, including summary, impact, root cause, and preventive recommendations.
Metadata Extraction & ID Generation: A JavaScript node parses the AI output to extract the incident title, client, and date, then builds a unique incidentId and prepares structured JSON for the next steps.
File Conversion & Storage: The Markdown report is converted to a .md file and automatically uploaded to Google Drive for archival.
Notifications: A Slack message alerts the team that a new incident report has been created and stored.

💡 Why It’s Useful

Completely automates report writing and documentation
Produces consistent, professional-looking output
Keeps everything neatly organized with unique IDs
Saves engineers tons of time after incidents
Fully modular — easy to expand with PDF export, Airtable logging, or compliance alerts

🧠 Stack