When a booking request comes in, the system instantly checks whether it’s to book, reschedule, or cancel an appointment.
It then:
Updates the record in Google Sheets so every change is logged,
Sends a confirmation or update email automatically through Gmail,
And if the request is declined, it removes the event from the calendar on its own.
All of this runs 24/7 with no limits or manual work one workflow handling the entire appointment cycle from start to finish.