AI Voice Agent: Book, Reschedule & Cancel Appointments (n8n + Vapi)
In this video, I show you how to build a full AI Voice Agent that works as an AI Receptionist using n8n and Vapi. This AI Voice Agent answers incoming calls like a real receptionist and can book, reschedule, and cancel appointments automatically. It understands callers in natural language, checks availability in real time, updates calendars, captures user data, and stores a full conversation summary inside your CRM — all without human involvement. The entire workflow is built with n8n for automation and Vapi for the AI voice layer, allowing the agent to manage appointments end-to-end, 24/7.