How Do Online Communities Build Trust With Real Member Reviews?

Jenna Ostrye

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4d (edited) • Posts

The Online Community Show Episode 2 Is Out Now! 🎙️

In this episode, we sit down with

@Matthew Burns

, community builder and creator of ProveWorth, to talk about one of the biggest challenges on the internet today.

Trust.

As AI generated content, fake testimonials, and endless marketing claims flood the internet, it is getting harder for people to know what is actually real.

That is where honest reviews and real communities start to matter more than ever.

In this conversation, Matt shares his journey building communities, working with monday.com, discovering Skool early, and why he believes independent reviews will become one of the most important trust signals for communities going forward.

Here are a few of the things we get into:

• Why trust is becoming one of the biggest problems on the internet

• Why testimonials alone are not enough anymore

• How third party reviews can help communities build credibility

• Why many community builders are sitting on powerful proof they are not using

• The role honest feedback plays in retention, engagement, and growth

• How systems help community builders scale what is working

• Why launching before things are perfect often leads to better results

One of the most interesting ideas from this episode is that communities are not just places to learn anymore. They are places where trust is built.

People join communities because they want real connection, real feedback, and real results.

But for someone on the outside looking in, it can still be difficult to know which communities are actually delivering value.

That is where reviews and proof begin to play a much bigger role.

Matt also shares how ProveWorth was created to help solve this problem by giving communities a place where their reputation can live outside their own platform.

In other words, a place where people can see real experiences from real members before they decide to join.

🎙️ Episode 2 is out now!

Also, join Matt's community to help you learn how to get and use the feedback from your members:

ProveWorth.com Community Proof

One of the big questions this episode raises is about trust on the internet.

👇 Before joining a community, do you look for independent reviews or just trust the ones on the About Page?

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