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Brendan's AI Community
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Vapi + Make.com SMS Summary After Call ā Need Help!
Hey everyone! I'm Zain, based in Birmingham UK. I run an AI receptionist service called Never Miss The Call. I've just built an AI receptionist called Lexi using Vapi for a sports therapy clinic ā she's fully live and taking calls through Vonage. The one thing I'm stuck on is the Make.com SMS automation. When a call ends, I want Make.com to send the business owner a clean summary SMS with the caller's name, service requested, preferred day and time, and contact number. Has anyone done this before or does anyone have any video suggestions that show how to set this up? Any help would be massively appreciated! š
0 likes ā¢ 4d
@Ahmad Khan Thanks Ahmed! To answer your question, Lexi collects the details conversationally during the call (name, service, preferred day/time, contact number). So the data isn't coming through as structured fields in the webhook payload ā it would need to be extracted from the transcript. Is there a specific way to get Make.com to pull those specific details out of the transcript and format them into a clean SMS? That's where I'm stuck.
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@Brendan Jowett This is really helpful, thank you! I think the issue is that Lexi isn't capturing those fields as structured variables yet. Could you point me to a video or resource that shows how to set up the structured data extraction in Vapi and connect it to Make.com? That seems to be the missing piece.
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@zain-mousa-9351
swim instructor, aspiring lawyer, and CEO and Founder of NeverMisstheCall
Active 4d ago
Joined Jun 24, 2026
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