Hi Bill, I wanted to reach out regarding my agency tier trial. When I enter different business types along with my city and state in Arizona, I'm consistently getting a "no businesses found" result. When I leave the business type field empty and search by location only, the results that come back aren't quite what I'd expect for potential agency clients — things like parking lots, hiking trails and seasonal attractions. I've tried several different business categories and the results either show nothing or businesses that are no longer operating. I just wanted to bring this to your attention in case it's something that can be looked into or adjusted. That said Bill I genuinely want you to know how much Buildy.ai has meant to my business journey. Before finding Buildy I was barely moving forward — and since joining I have been more productive than I ever thought possible at this stage. The platform is truly brilliant and I am so grateful for everything you've built here. Buildy came into my life at exactly the right moment and gave me a fresh vision and a real path forward. I cannot thank you enough for that. Most appreciatively and with genuine gratitude, Donna Y.

I upgraded from the Free plan to the Starter plan earlier today, and I would like to understand the steps required to activate the 10-day free trial, if I am eligible. Additionally, I would appreciate clarification regarding what happens after the 10-day free trial period ends. Will my account automatically be charged for the next billing cycle or perhaps after the trial again? Thank you in advance for your assistance.

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It seems I've been downgraded again to a limit of 5 messages/day, which does not allow me to get work done, even though have an annual Pro 2 plan. Any ideas? UPDATE: my bad, it was simply errors that needed a click on the fix buttons. Thanks for your help, everyone!