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11 contributions to AI Automation Society
Building an AI Operating System for independent pharmacies. Here's the architecture. Tear it apart.
I was a retail pharmacist for 5 years. Independent pharmacies are getting squeezed by PBMs and thin margins, and owners drown in manual work: chasing prior authorizations, re-checking claims for underpayments, calling patients who never picked up. Most of it is repetitive and rules-based, so I automate it. What gets installed: - A Command Center — a local dashboard staff open: today's fills, aged will-call, margin alerts, PA queue. - The AIOS underneath — scheduled automations that ingest the pharmacy's data, run the tools (margin recovery, PA autopilot, patient win-back), and push reports. Nobody has to click anything. The Hardware: Each pharmacy gets a Mac Mini in the back office. I set it up at home, then drop it in. It runs the automations on a schedule and holds all data + dashboards locally, encrypted (FileVault). BestRx is the first pharmacy management system we're working with (Windows-only, can't run on a Mac), so the two machines stay separate. The only thing that crosses is an exported CSV of prescription/claims data: manual export to a watched folder on day one, then BestRx's built-in Scheduled Reports auto-delivers it. BestRx also has an API integration program we're pursuing, so the plan is to move off the manual drag-and-drop CSV entirely and pull the data directly. And before that, if the Playwright CLI can drive BestRx's export screen, we'll try that first to kill the manual step with zero dependency on their side. I run and update every box remotely over Tailscale (WireGuard VPN) — SSH in, deploy a new automation, no site visit. Locked down so only my device reaches any box. Where Claude runs. Claude can't run on the Mini (cloud-only), so I call it through AWS Bedrock under a BAA, billed per token (~$30–150/mo per pharmacy). Two BAAs gate everything: pharmacy↔me, and me↔AWS (so PHI can legally touch Bedrock). The consumer Claude plan is excluded from BAAs, so it never touches patient data. How I stay HIPAA compliant: - PHI stays on the box. The only PHI that leaves goes to Bedrock, legal under the AWS BAA. - Tailscale carries me and my code, never bulk patient files. WireGuard is end-to-end encrypted; Tailscale can't read the stream (the HIPAA "conduit" position). Fallback if needed: self-hosted Headscale. - Human-in-the-loop. The AI reads docs, auto-fills forms, and flags issues. It never submits. A prior auth still needs pharmacist review and prescriber attestation under their NPI. The tool prepares, a licensed human decides. - Claude builds and tests on synthetic data; only fixed, tested code runs on real PHI. No live AI improvising on patient data in production. - Plus audit log, encrypted off-site backups, retention floors.
0 likes • 8d
@Thanh Dinh This is the comment I was hoping for. All three land, and two of them changed the build. The freshness point is the one that stung — you're right that "it ran" and "the data is current" are different things, and my watched folder only ever proved the first. I added a freshness gate that runs before the automations: no fresh file past the morning cutoff, or a shifted column, and it pages me and holds the run instead of quietly working off last week's export... On being the entire ops team — you're right, and I don't have a real answer past a couple of boxes... I've written that down as a hard gate before the fifth install — a backup operator on the tailnet, a break-glass path, and a first-response runbook...
How I'm installing AI O.S. into pharmacies — feedback and input appreciated 🧠
I'm a pharmacist (5 yrs) building an AI agency that installs an AI Operating System into independent pharmacies. Here's my approach — tear it apart. The model: build here → deploy there. I build and test the whole AIOS in my own workspace first, then deploy it on-site onto a Mac Mini that lives at the pharmacy. Their system runs locally on that box, 24/7. Why a local Mac Mini? -Pharmacies hold protected patient data (HIPAA). Running everything locally means no patient data ever leaves the building — no cloud. That one promise kills the biggest objection when I'm selling door-to-door. -The installer is Mac/Linux only, and a Mini matches my own setup — so what I build transfers cleanly. -One-time hardware + disk encryption = a clean compliance story I can stand behind. The stack: -Claude Code — the engine. Plain English in → it builds tools, wires automations, and fixes issues. How a non-coder ships real software. -Layers, installed one at a time: Context (it learns the business) → Data → a daily intelligence brief → Automate tasks away → Build. -Connectors: Fireflies (meeting notes/action items) + Google Workspace. -Telegram bot — control the AIOS from my phone (text, voice, photos). -Pharmacy tools I built: Reimbursement tool to increase revenue directly + an audit-prep tool Both of those are current and ready while I have other automations and workflows to set up as well. Automations + tech issues all route through Claude Code — describe it in plain English, it gets built or fixed on the spot. No vendor tickets. Scaling: first install I'm doing the careful manual way (it tells me what to standardize). After 1–2, I package it into a one-command installer so every future pharmacy is fast and repeatable. As far as a one command installer, it's something I'm still working on, but that's the general idea as of now. Where I want input: As far as implementation, that AI operating system, is the Mac Mini route overdoing it, or do you recommend going some alternative route?
0 likes • Jun 9
@Nigel Vargas I have some builds already, but I've worked in independent pharmacies. I've already understood pain points because of my experience working in them and building them from the ground up. I understand already what essentially needs to be automated and the tools that I have already created to not only help with automation but also with direct impact on revenue. That's not the issue; mine is more specifically the compliance route right now with HIPAA and ensuring I'm in compliance before I go to potential clients
1 like • Jun 9
@Shane Terry Already have these things built out, like: - an audit tool for audits to ensure full compliance - automation and workflow tools to enhance operations that are day-to-day repetitive - specific reimbursement tools that will directly impact the revenue. I do have a lot of essential tools already built out, but ensuring that I'm compliant, this is what I'm trying to do now.
Best Route for AI OS Implementation Support?
I’m currently building an AI OS / AI automation consulting service for businesses across different industries. My strengths are client communication, networking, workflow discovery, and identifying where AI can improve operations. I already have potential clients interested and have started auditing their businesses to find automation opportunities. The main gap is technical implementation. I’m still learning that side, but I want to make sure I deliver high-quality systems and build a reputable name. I’m considering two routes: 1. Technical partner — lower upfront cost, but requires finding someone skilled, reliable, and trustworthy. 2. Structured program/agency support — higher upfront cost, but provides implementation help, execution support, and guidance while I build. For both routes, I have already scheduled and spoken with potential technical partners, along with programs that offer the services I'm looking for. But if there are any recommendations or input on partners or services people have worked with previously in the past, I highly recommend. I'm very open to scheduling a call. For those who have been in this position, which route would you recommend? Are there other approaches, companies, or technical operators you’d suggest for AI OS implementation?
0 likes • May 28
@Matviy Korsunskiy i appreciate that. lets set it up !
0 likes • Jun 5
@Jacopo Antonucci Yeah, I agree. It has been hard finding a partner who is specifically in my niche.
Looking to Partner with AI/Automation Experts in Pharmacy & Healthcare
I’m looking to connect with someone who has experience building AI solutions, automations, workflows, or operational systems for healthcare, preferably within independent or community pharmacies. My background is in pharmacy, including working in independent pharmacies and helping build operations from the ground up. I understand the workflow gaps, compliance considerations, operational challenges, and limited revenue opportunities that independent pharmacies face. I have several ideas I’d like to implement, especially around improving pharmacy operations, patient engagement, medication adherence, refill workflows, administrative processes, clinical service workflows, and creating new revenue opportunities for independents. Ideally, I’m looking for someone who has direct experience with pharmacies. However, if you have broader healthcare automation experience and believe your solutions can transfer well into the pharmacy space, I’m open to connecting. Because this involves healthcare workflows, patient data, and compliance-sensitive systems, I prefer working with U.S.-based professionals. That said, I’m open to working with someone outside the U.S. if they have proven experience in the independent pharmacy niche. Please only reach out or comment if you have a portfolio, LinkedIn profile, website, case studies, or examples of relevant healthcare/pharmacy automation work that I can review. I’m looking for someone who understands practical healthcare operations, compliance-aware workflows, and revenue-focused solutions for independent pharmacies.
South Florida Communities
Hey everyone, just wanted to see if there were any people actually located in the South Florida area looking to work and build an in-person community and network to utilize the school classroom and the tools here, since I work better hands-on. If anybody else knows people or already has something over here, that would be great. Let me know.
0 likes • May 26
@Robert Young Where is Northeast Florida specifically? I'm actually based out of the Fort Lauderdale area, but willing to commute within a reasonable distance
0 likes • May 26
@Nicholos Williams Best of luck to you as well.
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Wasim Mohammad
4
87points to level up
@wasim-mohammad-2794
New to AI automation , hungry and motivated to execute

Active 13m ago
Joined May 19, 2026
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