Recently I have been working on voice agents in the industry of real estate but there's some clarification which I am seeking on the features to be delivered with this type of model. I had like you guys to help me out on this one, I want to know what work for this type of industry, what additional features can I add on apart from just outbound calling and appointment scheduling(in short lead qualification). Based on the features I deliver, I can create different offers for my clients to choose from. For example: Multiple CRM integrations or 24/7 support or dashboard integration or anything of this sort I would love to hear your thoughts on this one and if someone has already worked in this, I would appreciate their help as well.

Hi everyone, I'm building out voice agent services across multiple verticals—dental, legal, real estate, insurance, SaaS—and I'm hitting a wall on pricing strategy. The core challenge: Service complexity varies wildly by industry. A dental appointment scheduler is straightforward. A legal lead-qualifier is way more sophisticated. And SaaS customer support operates at a completely different scale (24/7, multi-language, integrations). My bigger question: How do you structure pricing to account for budget-conscious SMEs without sacrificing your margins? Specific asks: 1. Pricing Models: What actually works—flat monthly, usage-based, tiered by features, or hybrid? Where have you failed? 2. Feature Tiering: What features do you toggle on/off based on pricing tier? - Basic: Just core functionality? - Mid: Add what (integrations, languages, concurrent calls)? - Premium: What justifies 3-5x the base price? 3. Budget Flexibility: For clients with tight budgets, what's your "starter" feature set? (What can they live without initially?) 4. Geographic Pricing: Do you price differently for US vs. EU vs. Gulf markets? If yes, what's your multiplier? 5. Price Objections: When prospects compare you to cheaper competitors, how do you defend your pricing without just competing on cost? 6. Niche Variations: Do you price healthcare differently from real estate? If so, what determines the difference? I'm trying to build something defensible and scalable—where clients at different budgets can start with us, then upgrade as they see ROI. Would love to hear what's actually working for practitioners. Thanks! Best, Vedant Patil