Pizza Pros! Pillar two will be available tomorrow 10/28

We will pick back up next Tuesday night. Don’t forget to send in your updates for the week though. People, performance, and preparation since our last chat.

We’re live tonight at 8 PM ET. Our calls will follow the same simple structure each week: PEOPLE How is your team doing? Any staffing, training, accountability, or leadership issues we need to work through? PERFORMANCE What are the numbers telling you? Sales, labor, food cost, customer experience, or any other numbers you’re tracking. PREPARATION What are you working on next? What needs to get done before our next call, and where do you need support? Come ready with one update for each. People. Performance. Preparation. See you at 8.

I built the Playbook around the work of running a better pizzeria: routines, manager development, and follow-through. If you want the complete package, you can choose $0 or pay what you want here: https://pizzakingpodcast.com/playbook-1. If you already have it, what are you working on first?

You get offered a 40-pizza order, but it requires delivery support and extra coordination that does not fit how your shop normally runs. Do you take it or turn it down? Why? I talked about this on a recent Takeout Tip, and I think this is a real leadership question for operators. At what point does extra revenue stop being worth the disruption?