After 2 days of not working, it works today. I have been using this product for 6 weeks not one of those weeks has it worked properly. 5 support tickets unanswered 1 answer in this Message Board. Total of probably 12 hours of trouble shooting. This is suppose to help my work flow not be a constant distraction. The product is a great concept, very buggy. The lack of customer care or support is mind boggling. I would never treat my customer this way. 6 weeks enough I am now a lost customer with nothing nice to say. Back to managing my business and giving great care to my customers. CYA