We are looking for highly specialized AI/ML Engineers to join cutting-edge projects focused on applied artificial intelligence, large language models, autonomous agents, and scalable AI systems. If you are passionate about building production-grade AI products and solving complex engineering problems at scale, we’d love to connect. Role Overview As a Senior AI/ML Engineer, you will design, develop, and deploy advanced AI systems across areas including: - Large Language Models (LLMs) - AI Agents & Multi-Agent Systems - Retrieval-Augmented Generation (RAG) - Fine-tuning & Model Optimization - AI Infrastructure & Deployment - Full-stack AI Applications - Real-time Inference Pipelines - Autonomous Workflows This role is ideal for engineers who combine strong ML expertise with solid software engineering and production deployment experience.

We are hiring an LLM Engineer to help automate customer support workflows for an e-commerce operation. Current workflow issues:• Support agents repeatedly answer the same shipping and refund questions• Product details are spread across multiple systems• Response quality depends heavily on individual staff experience• High ticket volume creates delays during busy periods What you will build:• AI assistant trained on product and policy documentation• Smart ticket classification and routing system• Suggested-response generation for support staff• Internal knowledge retrieval using embeddings and vector search• Automated multilingual customer replies Requirements:• Experience working with OpenAI, Claude, or Gemini APIs• Understanding of prompt engineering and hallucination prevention• Experience with RAG pipelines and semantic search• Ability to structure messy business information into AI-ready systems• Familiarity with Shopify, CRM tools, or support platforms is a plus We value execution and problem-solving more than academic AI experience.