Take #2 - I was writing a long-winded reply that got accidentally cleared *sad face* - so no we switch to bullet points - Awesome question - I'm new to landscaping, but have over 15 years in tree care (so software may not be 1:1 with typical industry standard) - SingleOps or ArborGold are both great options we've used for full-service CRM - They both include LOTS of stuff - like mobile estimates, overhead mapping, measuring tool, CAD map for design, professional proposal docs, customer portal, crew routing, timesheets, invoicing, and more.. - Podium is our VoIP service - they funnel all leads into a single place and keep record of call, texts, messages, etc all in a single thread for each individual client so that you have a full communication history in one spot. - Google Suite for all team-based internal communication and projects. Google Chat for example is broken into channels for admin support, crews, and company wide discussion. - Skool - we actually have training built right into Skool that our crews and frontline can access for their learning & development