Hi team, We have configured the Workflow to send auto Emails to customers on ticket generation. But it is not working. Kindly suggest the solution. Let us know if any configuration is missed out by us. Refer the attached Screenshot. Our URL: https://nexuscrm.sangamcrm.com/

We are using report of "Time Spent Analysis of Users (Activity)" Refer the screenshot attached. We want to show the duration in Hours and Minutes format for better understanding. How can we able to do this? Please guide.

The default field for mapping a company to the project is not visible while creating a project. To link the company to the project, we currently need to open the project in detailed view and then access the company panel to map the company to project. Our team attempted to locate the default field in Studio from the administrator login, but unfortunately, the field was not found. We kindly request your guidance and suggestions on how to address this issue.

Hello team, We have configured automated ticket generation in our CRM but its not working now. Can you please check?

You can get a daily call summary report from Sangam CRM, directly on your Email. (See the image attached). And this doesn't need Telephony Integration. The call summary report includes Total Calls Made, Total Duration, No. of outgoing calls, No. of Incoming calls, No. of calls answered, No. of calls unanswered. Reply to this post, to know how it is done. We will DM the answer on your Skool Chat.