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Atlassian Everything

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How do you get users to know have to go to 'Apps' for certain functionality
Look at the images, 'Apps' mentioned multiple times. 'Apps' is where the new UI wants to take users, it didn't exist until recently. 'Space apps' has been buried. Not all apps have yet added a global page (this is new) which what is required for an app to show under 'Apps'. I'm a content person, I was a journalist in another life. Now I'm on the other side building Confluence cloud apps. While I think Atlassian has finally cleaned up the Confluence UI, it is so much better, they created confusion in the short term and have legacy issue mean it's like 80% create and 20% confusing (while Notion is less powerful but less confusing). Technical people talk up features and tend to avoid the 'tree falling in a forest' problem of confusing UI or too much bloody work to bother.
How do you get users to know have to go to 'Apps' for certain functionality
0 likes • 16d
Here is the sausage factory view of the problem and why I'm asking the community how their users are reacting. Before the redesign on a practical level users would go to what is today called 'Space apps'. This was the apps section. On a technical level most apps worked per space. A concrete example. Our app Space Content Manager bulk edits content was built to work per space. So you had to open it while in a particular space to edit that space. This was how Confluence worked and what users were directed to do, so as an app developer this is what we did. The redesign on a practical level for users told them to open apps under 'Apps'. You can't even see 'Space apps' when on a homepage so it has purposely been downgraded to push users to 'Apps'. On a technical level 'Apps' requires a global page, works across spaces. Most apps did not have a global page so the apps did not appear. Space Content Manager now has a global page, see image, that allows to edit across multiple spaces at the same time. It has well after the redesign when GA as it was a lot of work. This redesign makes sense longer term, my guess is that they want to remove the space apps section longer term, that's what the software designer in me sees as the end game as it makes sense. But this created a short term mess. If @Alex Ortiz @Josh Golosinskiy are even a tiny bit confused imagine the average user. Atlassian did not signal this pending change well, my view is that they knew it would annoy so stupidly thought ignoring the problem would help. So the redesign shows up and users could not find apps as most did not yet have a global page as vendors did not appreciate that this was kind of a breaking change. We literally had support requests saying can't find the app, even today not all our apps have a global page, hard to prioritize for a small app that doesn't make much money.
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Stavros Rougas
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@stavros-rougas-9440
Co-founder, easyapps.app, Atlassian Marketplace vendor. Former journalist, endlessly curious.

Active 14d ago
Joined Jan 6, 2026
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