I have noticed that 4 requests have been sent out on a few of my customers and they are all around noon time and the customer hasn't left a review. Can I change the time that a few of them are sent out?
I just had an unexpected 1 star review posted to my GMB profile from a request that Review Harvest sent out. I was under the impression that this platform would give us the opportunity to reach out to dissatisfied customers before those types of reviews were posted on GMB. Is that not the case?
@Ryan Pantusa if you have a disatisfied customer, you can go into RH and click on their name and stop the review request to go out. I'm not sure if this applies to you, just thought I would share.
!What does this mean @Clay Lawrence . I posted this update and also updated my business description. Did I do something wrong? Google gives me anxiety 🤪 a PSM member said that maybe it’s because there is a car and house in the background . I can’t even get into my profile to delete the picture
Good morning Clay, I was playing around with the review postings and my son said that the post are coming through, but I have no reviews on them. Just curious what I’m doing wrong.