Hi everybody, Stephan here from The Netherlands!🎈 Short introduction: I'am Stephan and as a CCO responsible for introducing Splandid (www.splandid.nl) on the Dutch market. Splandid is a new Field Service Management tool for SME companies. It is unique through the combination of ERP, CRM and planning software.

If you sell your services at market price, then you automatically position yourself as a commodity. Great facilitators should be so unique that their customers have no obvious reference point.A famous and talented Romanian singer told me the other days that he sometimes finds himself in awkward discussions about how much he charges for “just” 45 minutes. It got me thinking that the same goes for facilitation. Often, the client looks at the “man-days” that go into a project. But what if you can create a workshops design in “just” 3 hours because you have so much experience that it’s now easy for you to do that? And what if you can save your client a significant amount of money through a one-day workshop? Should you charge “man-days” with a fixed price? Whether you are a singer or a facilitator, if you find yourself in the position to explain why you charge X amount for your services, think about this:- The client doesn’t understand the value you are creating => make it obvious (ex. the stress and costs you eliminate, the time you save, the money you help them make etc)- The client doesn’t understand the process you go through to create that value => explain what goes into your work (knowledge, creativity, and time to think are the core pillars of the services world)- The client has chosen a wrong reference point for your services => discuss what you and only you can bring to the table, so it becomes obvious that your services are quite unique (the assumption being that they are 😎 )The conversation about value is an important one! And we should have it with our clients before we set the price of our services. Different projects = different value creation = different pricing.Would you pay The Rolling Stones the same as a basement band, for 45 minutes?Credits go to Adam Davidson who wrote an amazing book (The Passion Economy), that gave me a brand new pair of lenses 🤓

Does anyone have experience with creating a workshop for a small group of 3 AND also being part of the workshop as a participant in addition to being a facilitator? A couple friends and I have an idea for an app, and we have different opinions about what the key experiences should be. My goals are to: - Try out workshopping for the first time - Have fun - Get a prototype that we can test with people - Keep it within 3 days I don't need it to be super formal, but I want the process to be intentional and follow a loose structure of "understand the problem --> frame the problem --> ideate --> decide --> build --> evaluate." I planned a draft of what activities to do (combined from the A&J's course and Workshop Tactics). To reduce the load on myself, I will delegate time tracking and getting supplies. Would love to hear suggestions or experiences from others. :)

Hello facilitators around the world! 🌏 I have no doubt we learn from doing. What if we build a mistake ladder by reflecting the learnings (especially the stupid ones) from our experiences so that we can learn from each other! I will go first with this simple format -> accidents / mistakes (format of facilitation : in-person/virtual/hybrid) - Workshop participants being locked in the toilet during the break (In-person) - Forgot to set timer for breakout room (virtual) - Online participants felt left out from discussions in the room (hybrid) Feel free to add yours below!!🙌

I would like to use an iPad or my laptop as the timer (instead of paying a lot money for a Time Timer). Do you have any app or website recommendations?