Question of the Day: Do you think the best self-storage deals are behind us? I hear this all the time. "Shane, I wish I got into storage 5 years ago." My answer? I think the EASY deals are gone. But I also think there are incredible opportunities for investors willing to: ✅ Build relationships ✅ Talk to owners ✅ Underwrite correctly ✅ Solve problems What do you think? Are deals getting harder to find or are investors just looking in the wrong places? 👇 Let's discuss.

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I wanted to share a real deal with you all that I personally own with a couple partners. We are selling it, and I thought this would be a great opportunity for the group. The OM is attached for your review. Not as a pitch—just as a learning and potential opportunity. It’s a turnkey storage facility with solid fundamentals It’s a great deal to practice underwriting on And if it fits for anyone, I’m open to a conversation Zero pressure—whether you look at it for education or opportunity, both are wins. Reach out if you want the details or want to walk through it together.

I wanted to share a real deal with you all that I personally own with a couple partners. We are selling it, and I thought this would be a great opportunity for the group. The OM is attached for your review. Not as a pitch—just as a learning and potential opportunity. It’s a turnkey storage facility with solid fundamentals It’s a great deal to practice underwriting on And if it fits for anyone, I’m open to a conversation Zero pressure—whether you look at it for education or opportunity, both are wins. Reach out if you want the details or want to walk through it together.

Storable just rolled out a credit card surcharging feature for ESS users, and I’m curious where everyone in here stands on this. For those who haven’t seen it yet, the feature basically allows operators to pass the credit card processing fee (up to around 3%) directly to the tenant when they choose to pay with a credit card. So instead of the facility paying the merchant fees, the tenant pays the convenience fee. Pretty simple concept. But operators seem to be split right down the middle on this. Side #1: “It’s Just a Cost of Doing Business” Some operators don’t love the idea of charging tenants extra fees. Their thinking is: If someone is paying you $100–$150 a month for storage, why nickel and dime them over a few dollars? They’d rather focus on increasing revenue through things like: • Better rate management • Tenant protection plans • Operational efficiencies In their mind, credit card fees are just another operating expense like utilities or software. Side #2: “Why Should I Pay for Their Credit Card Rewards?” Then you’ve got the other side of the fence. These operators look at their merchant statements and say: "Wait a minute… I'm paying thousands of dollars a year so tenants can earn airline miles and cashback points?" Their argument is that credit cards are a convenience for the customer, not the operator. So if a tenant wants that convenience, they should pay the fee. Some operators are even encouraging ACH autopay instead, which usually has little or no processing cost. I’ve also heard of a few operators switching software platforms just to get lower merchant fees and the ability to surcharge. Here’s My Real Question For You If you were running a facility today… Would you: A) Absorb the credit card fees as a normal operating expense B) Pass the surcharge to tenants who use credit cards C) Encourage ACH and bank draft and try to move people away from cards altogether No right or wrong answer here. I just think this is one of those interesting operational decisions that affects both NOI and customer experience.