Nikki, Now, I do an “upgrade” so when they are putting in the current mum order, I already know them so, I add a couple of colored photos in a small frames or another braid. I did give discounts a few years ago, then someone said I sold them a double for a certain price, BUT they failed to say I gave the discount for a referral. I tried to explain what happened but, feelings get hurt when it comes to our children. So, when she put in her next order in I told her, no discounts only upgrades. And it has worked out well for me. * Now, if I had a disclaimer in writing back then that said “no 2 mums are exactly the same, so no prices will be the same” I would have been okay, lesson learned for me.