I just heard back from Fiverr as follows: After a careful and thorough review, we have determined that the reported content does not violate Fiverr’s Terms of Service. I was just navigating Fiverr website customer service to reply to their decision, but can't figure out how to do so. There is no way to reach them thru the email they sent me. Any suggestions?

@Connie Simon Fiverr finally agreed to pay me half back. I consider the matter resolved and a win. Better than nothing.💖🌠

Luqman refused to refund, stating that his videos are 100% legitimate. I just heard back from Fiverr: After a careful and thorough review, we have determined that the reported content does not violate Fiverr’s Terms of Service. I was just navigating Fiverr website customer service to reply to their decision, but can't figure out how to do so. There is no way to reach them thru the email they sent me. Any suggestions?

I had to start from scratch to reach Fiverr again thru a new ticket. I repeated what I had told them before, wrote back and forth several times, and finally I got someone in customer service who agreed to a partial refund. I placed ten orders with Luqman all together and they are refunding 5 of them. I am grateful and consider this partial refund a success.😁💖