Hey agency owners & devs! I’m conceptualizing a platform to solve the "Black Box" issue with live agents—focusing on visual monitoring, debugging, and drift detection so we can stop digging through endless logs. Before I build, I need your honest take: 1. The Pain: What’s your biggest headache—debugging complex errors or simply not trusting the output quality? 2. The Need: Is observability a "burning problem" you are actively looking to solve, or is "hope for the best" working fine for now? 3. The Value: Be honest—what would you pay monthly for a tool that guarantees you catch errors instantly and keeps quality stable?