Hey Workshoppers! If you, like many consultants, struggle a little with pricing and billing with your clients - I think this video will answer a lot of your questions. It's how we at AJ&Smart moved from hourly billing (and having clients nitpick every dollar) to package pricing (and having clients not even question the price). I think it's the most complete explanation I've ever put together of how we do it and I hope you find it valuable. Happy to answer any questions you have after watching! Cheers, Jonathan P.S. Yes i still had braces when I shot that video :D

Hello Facilitators👋 I'm really curious about where everyone is from. I'd love to make this a mega post where we can see how diverse the Facilitator Club community is. Who knows, you might find a lot more people in your area than you thought! Once I have lots of answers on this post, I want to make a nice graph!

After a couple of months of intense study, practice, and Inner Circle Mentorship, I’ve landed my first official Sprint!! I’ll be collaborating during a 9-Week Customer Experience Sprint with key members of an AI startup, providing consulting advice, and helping improve the flow, look & feel, and overall experience for a new digital product. The main goal will be to assist the team in establishing product/market fit and proving traction. Among the many fancy exercises I’m planning for this engagement, we’ll collect User Challenges, perform Task Analysis, and build a User Story Map. I will also help them complete a Lean UX Canvas to establish our testing hypotheses, and document a Product Roadmap to identify and prioritize additional features. The pièce de résistance and main deliverable will be an interactive, high-fidelity prototype we’ll use to get feedback from test customers in several rounds of Usability Testing. I am extremely happy and grateful to the AJ&Smart team, for ensuring I did the deed. Special mention of course to @Jonathan Courtney but also to @Rebecca Courtney, @Tim Höfer, and so many others that pointed the way forward. I also want to give thanks to the many colleagues who helped me to grow, and who took time to practice with me some of these exclusive top 1% skills. Too many to mention, so suffice to say if I forgot you I owe you a tall drink ;) whenever you’re in Florida! Here it goes… Thanx to @Graham Thompson @Julie Taplin @Yash Mehta @Jill Banks @Abdul Salam @Benedict Odjobo @Javier von Westphalen @Ömür Yanıkoğlu @Riya Korah @Tarrush Kapoor @Chrissy Braun @Elli Nikolaou @Celine Tran @Teresa Middleton @Irina Volfson @Michelle Audsley Myers @Kristi Shumway @Keith Wasserman @Sabine Braubach @LaYinka Sanni @Lina Robayo @Luca Terminiello @Alexandra Pinegger @Trevor Wood @Kristen Cattell @Hind Bayane @Laure Duchamp @Bret Koontz @Coco Curry @David Marks @Anat Akiva @Talia Johnson @Chris Davis @Shelley McKeating … You’re All Stars!! 🌟✨

Hi all - my pleasure to join this group😀

I am asked to design a 3-hour workshop, which I will not facilitate myself, but which will be run by the client. The director of an NGO wants to review the current mission statement and brand positioning with her core team. And from this, formulate the identity of the organisation. (As a basis for a later workshop with the whole team on the values of the organisation). – The whole thing is very short-term. I have to present the workshop concept on Monday. So I am grateful for all your ideas so that I can work on the design over the weekend. THANK YOU!