I have something exciting to share! Recently, some of my students went through the Etihad Airways pre-selection, and they told me all about it. Today I want to pass their experience on to you, because when you know what to expect, you can walk in with confidence. After you apply and your CV catches the recruiters' attention, you'll be invited to an online pre-selection. This is your first chance to shine, so let's get you ready! HOW IT WORKS 1. You join a video meeting through a link, together with other candidates (around 100 in one session). 2. The recruiters join and explain the whole process. 3. Candidates are taken in smaller groups of about 10. 4. You may be asked to take off your jacket, step back so you are visible from head to toe, and say your full name. 5. You sit down and answer one question when your name is called. Everyone in the group gets the same question. 6. Within about two weeks, you'll hear whether you're invited to the next stage. QUESTIONS MY STUDENTS WERE ASKED - What is your name and where are you from? - What was one of the hardest challenges you have had, how did you handle it, and how did it inspire you to try something new? - Tell me about a time you went through a change or a difficult situation, and what you learned that will help you as cabin crew. 💜 MY TIPS FOR YOU - Prepare one strong story and practise it out loud until it feels natural. - Answer every part of the question, using a clear structure: situation, action, result. - Keep your answer to about 60 seconds and connect it to the cabin crew role. - Wear full business attire. You'll find my dress code guidelines here in the community. - Use good light, a plain background, and leave space to step back from the camera. - Smile, and keep smiling while others are speaking. Recruiters can see everyone, and warmth always shines through. And here's the best part: my students said the recruiters were genuinely kind, and the session wasn't scary at all. They're looking for warm, genuine people who love caring for others. That could absolutely be any one of you!

Today, I want you to learn from someone else's mistakes that led to a rejection at the Etihad Open Day in Prague. One of my recent students reached out after receiving a rejection and asked me to analyse what might have gone wrong and how she could prepare for her next attempt. Below is the email, with only her personal details changed to protect her identity. After her email, you'll find my analysis and the key lessons that every future candidate should take away from this. "I went to the open day place 8:50am so I started with the other candidates from 9:00. There were 40-50 people at that time! For the CV drop, they actually said they wouldn’t take any paper CVs for sustainability reasons, so I didn’t have a chance to hand them my CV. Instead, we needed to fill out the form after the interview was done. I talked with a male recruiter, and our conversation was like this: Me: Hi! How are you? Recruiter: I'm good, how are you? Me: I'm also good, thank you! Recruiter: What's your name? Me: I'm Ji-eun. Recruiter: Sorry, could you say it again? Me: I'm Ji-eun Kim. Recruiter: Where are you originally from? Me: I'm from Korea! Recruiter: Did you come all the way here from Korea? Me: No, I'm currently living in Berlin, so I came here from Berlin. Recruiter: What are you doing in Berlin? Me: I'm working at a café and a souvenir shop! Recruiter: Oh, a souvenir shop! How did you know about Etihad? Me: I actually wanted to join Etihad from a year and a half ago, and I really love the company's atmosphere and also the beautiful uniform. Recruiter: I appreciate that, thank you. Do you have any friends in Etihad? Me: Yes, I actually have! I heard she's going to join in August! And then he asked me to scan the QR code and I left the room. I filled out the form after I got back to my hotel. I actually couldn't give up, so I changed the email address and applied online again that same night." After reading through her conversation, these are the biggest lessons I want everyone in this community to take away:

Let's connect for a group call next week to practice the activities I introduced during our last session. I sent you an email with the link to our Google Meet session 🤍 Please remember to complete the English test practice beforehand, as we will review the answers together during the call: https://docs.google.com/document/d/1LAHQ9I6X6T1FsyGnJIXry_rPGlDkd2scqsKZ2ULlzJ4/edit?usp=sharing If you're able to join, that's great. If not, the recording will be available in the classroom afterward. Hope to see you there! @Daniela Niamba @Maria Babirye Nassiwa @Alvin Raymond Wu @Martin Krawczyk @Muhammadi Qurbonov @Jiayu Wu