هدي اول محاولة ليا كنتمنى تصحوا ليا اخطائ # 1. The Architect (Thinking — Decision-Making Tasks) The Architect manages the workflow, makes decisions, and coordinates the process based on the defined rules. ## Thinking Tasks - Read and understand the customer message. - Identify the type of request (price, availability, purchase, delivery). - Decide on the appropriate response. - Explain the pickup or delivery process. - Confirm the pickup time with the customer. - Verify that the interaction is complete. --- # 2. The Plan (Blueprint — Instructions and Rules) This plan defines how the Architect should handle a customer inquiry from the initial message to confirming pickup and preparing the product. ## Description This workflow describes the process of responding to a customer interested in purchasing a product, from receiving the message to confirming pickup and preparing the item. ## Trigger A customer sends a message asking about a product (price, availability, or purchase). ## Decision Logic (Rules) - If the product is available → Inform the customer that it is available. - If the product is not available → Apologize and inform the customer it is sold out. - If the customer wants to buy → Provide the address and confirm the pickup time. - If the customer asks for the price → Confirm the listed price. - If the customer asks about location or delivery → Provide the address and agree on a time. --- # 3. The Equipment (Execution — Tools and Mechanical Steps) The Equipment represents the tools and actions that execute tasks without decision-making. ## Tools - Messaging platform (Facebook, Instagram, WhatsApp, etc.) - Product list or inventory reference - Phone or computer ## Mechanical Steps - Open the customer message. - Check product price and availability. - Wait for the customer response. - Provide the address. - Prepare the product for pickup. --- # Output - The customer receives clear information. - The purchase is confirmed. - The pickup time is agreed.