If you've ever uploaded a policy, report or strategy into ChatGPT and typed: "Summarise this." ...there's a good chance you've started in the wrong place. Summaries give you fewer words but don't necessarily give you better understanding. Let's move from: ❌ "What does this document say?" To ✅ "What problem is this document trying to solve?" That question will alter the quality of the conversation and set you up to navigate complexity with ease. We've put together a new guide on how to use AI to understand complex documents without outsourcing your thinking. Whether you're reading policies, business cases, research papers, strategies or guidance documents, the goal is to understand better (quicker!). 📄 Inside you'll find: - Practical prompts you can copy and paste - A simple framework for making sense of long documents - Ways to challenge AI instead of accepting its first answer - Techniques I use myself whenever I'm trying to understand something quickly ➡️ You'll find everything in the "Working with AI" section of the Classroom 👆 I'd love to know what you think!! And if you try one of the prompts on a document you're working on this week, let us know how it goes! 👇

✨You just need to understand enough to use it in your actual work/life!✨ We’ve had a wave of new people in here so hello 👋🏽 If you’ve just joined and you’re thinking “ok…now what?” 🤔 you’re exactly where you’re meant to be. Most of what’s out there either overcomplicates things, makes it sound like you need to become a data scientist overnight, or overwhelms you with the gazillion tools you feel like you should know 🫠 You don’t. You just need to understand the basics of AI to use it in your actual work. I’ve dropped a short clip below from the course on computer vision 👇🏽 It’s one of those moments where things start to shift and where you stop seeing AI as this vague, abstract thing…and start recognising what it’s actually doing. The full course is here in Skool if you want to go further. Dip in, skip around, come back to it - all yours! If you’re a founding member, you’ve got access. ‼️That won’t be the case forever, so if someone comes to mind who’d benefit, bring them in‼️ And before you disappear into the content say hello 👋🏽 What do you do, and what made you join? Always interesting to see who’s in the room😃 Rachel

✨Quick tip that will make a big difference in the quality of the responses you will get from AI. Most people use AI like this: “Summarise this” “Write this” “Help with this” The answer you will get is usually… fine! Fine… but not that useful, because you’re missing is context. 🗣️Context (first) —> (then) Ask —> (make sure you) Shape the response ‼️This means, you need to tell AI: - What you are doing - What you need - How you want it back Think of it like briefing a colleague. If you’re vague, you will get something vague back. If you’re clear, the tools become much more useful. Example: “I’m preparing for a meeting with X as a [your role]. From this document, what are the key points I need to understand? Focus on decisions, risks and anything I’d need to act on. Keep it brief.” Try it out and let us know in the comment what changed for you!

💡Quick update!! Following the poll last week, you asked for a guide on "How to make ChatGPT sound like you" and happy to let you know it's now live! 🎉 ➡️There’s a new folder in the classroom: "Working with AI". You'll find the resources you need within! It's become very easy to start sounding slightly… off when using AI. The guide is here to help with that. There’s a PDF downloadable version with full explanations and the prompts are also added in the classroom so you can copy and paste them. Also… I saw the votes for making sense of complex policies. That one clearly isn’t going away, so I’ll work on that next! 😄 Have a look when you get a chance. Let me know what makes sense and what doesn’t.🙏

Interesting article summarising the growing concern about how people are using AI for emotional support and as alternative to therapy. For some people it makes sense. It’s almost safer to talk to AI, cheaper, and it’s always there, always responding in a calm, reassuring way. But much like what what happens on social media, AI can often create an echo chamber. Instead of helping people move through difficult spots, it can reinforce them. You ask the same question, you get a slightly reworded, comforting answer, and you feel better for a while. Then the doubt comes back, and you ask again. Over time, you just continue to rehearse the anxiety. Clinically, this is called mirroring beliefs (when sometimes they should be challenged). So if someone had distorted or unhelpful thoughts , the AI can make those thoughts more potent and validate them rather than question them. And of course, AI doesn’t challenge, push back or get frustrated. It’s not gonna say: “You’ve asked me this five times… something deeper is going on… let’s talk about it.” It’s that tension, that can be uncomfortable sometimes, that drives people to growth and progress through self reflection and seeking proper help. Alarmingly, the more time people spend with chatbots, the more likely they are to become emotionally dependent, isolated, and caught in repetitive thinking loops. This is why it’s really important to be conscious of how you use AI. If it’s helping you see something new, great. Just be aware if it’s causing you to avoid facing things. Some clinicians are even encouraging people to build in “speed bumps”… for example, instructing the chatbot not to give reassurance on certain worries, but instead to gently push them to sit with the discomfort. As with many tools, AI can either help you think more clearly or help you stay stuck more comfortably. ‏‼️Do you think AI should challenge users more even if it makes the experience less “pleasant”?