Before you launch a website chatbot, check these: 1. Give it a clear way to hand off to a human (email, contact form or booking link) so nobody gets stuck in a loop. 2. Limit its knowledge to your real business info (services, hours, policies) and tell it to say "I'm not sure" instead of guessing. 3. Never let it quote prices, promise refunds or make commitments unless that exact wording is in its instructions. 4. Test it with at least ten awkward questions before going live, including off-topic ones and attempts to make it break its rules. 5. Say clearly on the page that it is an AI so visitors know what they are talking to. Post what you are stuck on with your chatbot and I will help you work through it.