Both approaches work, but editing the existing site is operationally painful at scale. You're dependent on client access, their dev, and their timeline. What agencies are moving toward: a hosted opt-in page that lives outside the client's site entirely. Separate URL, fully TCR-compliant language, timestamped consent log. Submits that URL to TCR as the opt-in source. No waiting on client site access. No risk of them breaking compliance later by editing the page.

Hey everyone! Nirav here. Your 10dlc campaign rejected? I built OptInFix — a consent and compliance tool built specifically for GHL agencies dealing with 10DLC rejections and TCPA exposure. Two problems I kept seeing: First — agencies submit their client's campaign, 10dlc campaign gets rejected by TCR reviewer. Second problem which is hot — when a TCPA demand letter arrives, agencies cannot produce specific proof of what that contact actually saw and agreed to. A checkbox timestamp is not enough. Plaintiff attorneys ask for the exact consent interaction. OptInFix.com solves both. It auto-generates a publicly hosted consent form per sub-account with a TCR-ready URL for first-time campaign approval. Every opt-in is session recorded — every click, every keystroke, the exact moment the checkbox was ticked. Timestamped, IP logged, SHA-256 tamper proof. The kind of evidence that ends demand letters before they become lawsuits. And important thing you dont need to change anything related to form and your ghl workflow. If you manage SMS compliance for multiple clients and want campaigns approved first try with airtight consent proof behind every opt-in — happy to connect.

Your approach is really well thought out and more thorough than most submissions I see. Here is a complete checklist to make sure everything holds up when you resubmit. Brand Setup Legal business name matches EIN exactly Business website is live and publicly accessible without login Website has actual content about the business not a placeholder page Business email matches the domain not a Gmail Physical US address on file The Hosted Consent Page (your subdomain) Loads publicly without any login required Shows client's business name prominently Has unchecked consent checkbox — never pre-checked Contains this exact phrase: "No mobile information will be shared with third parties or affiliates for marketing or promotional purposes" Contains: "Msg and data rates may apply" Contains: "Reply STOP to opt out. Reply HELP for help" Contains: "Message frequency varies" or specific frequency Contains: "Consent is not a condition of purchase" Links to a working Privacy Policy page Links to a working Terms of Service page Privacy Policy contains the non-sharing phrase verbatim Page is mobile responsive and loads fast SMS Disclosure on Business Assets SMS disclosure added to Google Business Profile description Disclosure mentions customers may receive automated texts if they call Voicemail greeting mentions the text back if you want extra proof Campaign Registration Fields Use case: Customer Care — not Marketing Opt-in method: Verbal / Inbound call initiated Message flow description is minimum 200 characters Description mentions every opt-in path — inbound call, voicemail, website disclosure References the publicly hosted consent URL directly in the description No placeholder text anywhere in the submission Sample Messages Minimum 2 samples Both contain the client's actual business name — not "the company" At least one contains STOP opt-out language No URL shorteners like bit.ly No promotional language — pure customer care tone Example: "ABC Plumbing: Sorry we missed your call. How can we help? Reply STOP to opt out. Msg and data rates may apply."

Congrats on the pilot client! Yes, each client needs their own brand registration in TCR. Your agency account is just the container, every client registers under their own legal name and EIN. ISV path exists but it is overkill for where you are right now. On the 3 rejections, delete it and start completely fresh. Do not try to edit and resubmit the same campaign. Three 30909 rejections means it is flagged and reviewers will be harder on it regardless of what you change. New client brand registration, new campaign, clean slate. DM me when the pilot client is ready and I will get the OptInFix consent URL set up same day.