I followed this tutorial to build an AI receptionist with Make and Retell. Everything works great, but I can't figure out how to pass the service type the caller selected into the confirmation email and the calendar event. What's the best way to capture that variable from Retell and use it in Make to populate both? Do I have to change everything in the scenario. https://www.youtube.com/watch?v=shedeFHIrIo

Hey everyone, I’m wondering how you usually handle it when a client wants to keep their current phone number instead of getting a new one for the AI receptionist. 1. Does this happen often in your experience? 2. Do you give them the choice or do you always push for a new number? 3. If they insist on keeping the same number, what’s your process?

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Hey everyone, I’ve set up my AI voice agent and everything is working perfectly in both checking avability and booking/rescheduling/cancel scenarios. However, I’m running into one recurring problem:Whenever I book an appointment or reschedule one, the time is always offset by 1 hour behind. For example, If I select 13:00, it books as 12:00 on Cal.com. I've already changed module to the America/Toronto time zone. I’d like to know: - Which module in Make or part in the Retell prompt, you changed to fix this? - Was there something specific you had to change in Cal.com settings (time zone, formatting, etc.)? If this issue has already been answered in the community, could you please share the link to that post? This is the video I followed for context : https://www.youtube.com/watch?v=shedeFHIrIo&ab_channel=BrendanJowett Thanks in advance for your help! 🙏

Hey everyone 👋 I’m currently building a custom voice agent and trying to connect Cal.com with Retell AI using Make.com. I’ve been able to retrieve my schedule info from Cal.com via the API, but I’m stuck on getting the correct credential ID needed for the /busy-times endpoint. If anyone has experience working with Cal.com’s API (especially around authentication or credential management), I’d really appreciate your help in understanding, where to properly get the credentialId