🎉The complete From Idea to Care Business™ course is now available! I’m delighted to announce that all seven modules of From Idea to Care Business™ have now been added to the Skool Classroom. This practical course is for anyone who is considering starting a care business or wants to strengthen their plans before progressing towards registration and service delivery. The course will guide you through: 1. Clarifying Your Care-Business Idea 2. Understanding Your Service Model 3. Understanding Registration and Regulation 4. Testing Demand and Viability 5. Building the Leadership Structure 6. Preparing Your Service Foundations 7. Becoming Registration Ready Throughout the course, you will use practical templates to develop your: - Service Model Decision Record - Initial Registration Scope Map - Care Business Viability Snapshot - Leadership and Accountability Blueprint - Service Foundations Plan - Registration Readiness Decision Pack This is not a course to rush through simply to say that you have completed it. Take each module in order, complete the activities honestly and use what you discover to test and strengthen your plans. The purpose is to help you move from having a general idea about starting a care business to making informed decisions about your model, market, regulatory requirements, leadership and readiness. You can now find the complete course in the Classroom If you are starting the course, introduce yourself below and tell us: What type of care service are you considering—and which part of the journey do you currently need the most help with? I look forward to supporting you as you move from idea to a clearer, more credible and registration-ready care-business plan. Mutiat Adebowale Founder, CareLaunch UK From Registration to Confident Governance

Are you a homecare provider struggling to attract private clients? Birdie is holding an event in Winchester that may be useful for providers who want to strengthen how they market their services and communicate their value to prospective clients. The session will cover: • A four-step plan for winning private clients • Understanding the buyer’s digital journey • Helping prospective clients find you online • Developing a stronger elevator pitch • Networking with other homecare providers Please note that the programme also includes a presentation about Birdie’s care-management solution, so part of the event will be product-focused. 📅 Thursday 24 September 2026 ⏰ 11:30 a.m.–2:30 p.m. 📍 Winchester Royal Hotel, Winchester I am unable to attend due to other commitments, but I thought it was worth sharing with providers who are actively looking to grow their private-client base. You can read the details and register here: https://www.birdie.care/birdie-events/winning-private-clients-winchester Please make your own assessment of whether the event is suitable for your business before registering.

Mid week check- in. How is your week going? What is happening in your service that you can share with us. This could be something for us to learn from or suggest ways some of us may have navigated similar situations in the past.

The recording of our first Audit to Action™ Implementation Clinic has now been uploaded to the classroom. The Audit Is Not the Finish Line During this practical session, we work through the fictional Meadowbrook Home Support Staff Supervision Audit and examine how management should move from a 67% audit score to a clear, evidence-based decision. You will learn how to: ✅ Understand what an audit is actually testing ✅ Compare an expected standard with the evidence available ✅ Distinguish Not Met from Not Verified ✅ Separate facts from assumptions and unanswered questions ✅ Apply the five post-audit management questions ✅ Transfer the finding into the Audit Handover Snapshot ✅ Identify the next action, accountable person and review date Before watching, download the accompanying resources and keep them open so that you can work through the case alongside the recording. I encourage you to pause the video when questions are asked, record your own response and then compare your reasoning with the worked example. If you have a completed audit from your service, you can also apply the process to your own appropriately anonymised finding. Please do not upload or share identifiable care records, staff files or other confidential information within the community. You can now access the clinic inside: Audit to Action™ → Implementation Clinic 1 Once you have watched it, please comment below with: 1. One thing the clinic helped you understand more clearly 2. One action you will apply within your role or service Remember: The template is not the audit. The audit is the process of testing an expected standard against evidence and reaching a supportable finding. I look forward to reading your reflections. Mutiat Adebowale Founder, CareLaunch UK

Hi everyone, Please see the time adjustment made to our implementation clinic, happening later today.