@Canchaya Alma Thank you. I tried it and successfully submit my appeal and good news is they review it and make their decision and said we sent you an email like about how to log in back. But I never get any email so I'm very confused about what I do because this account include all my clients and my personal ecommerce business portfolios so for me it looks like I lost my all business. Would you please do something for me like give me any helping link that help me get back my account.