Hi guys, i want to ask about review automation, i just can't wrap my head around it for some reason, lets say i got a client, do i send review requests to his old happy clients via email or sms? and most importantly, how? what access do i need? what kind of info do i need from him? do i need his google account details so i can send messages from his email? The main thing which is the automation itself i think is easy, but these things inside i can't understand and i already did research and watched some video. Thanks