Activity
Mon
Wed
Fri
Sun
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
What is this?
Less
More

Memberships

✨AWAKEN✨

3.6k members • Free

Operators x Builders (OXB)

60 members • Free

Investors Club

81 members • Free

Failure University

14 members • Free

GoHighlevel For Entrepreneurs

689 members • Free

Brendan's AI Community

22.4k members • Free

Commercial Real Estate 101

4.5k members • Free

Elevate Coaching

351 members • Free

Insurance Agent Resources

500 members • Free

1 contribution to GHL Blueprint
Call recordings stopped — inbound & outbound affected (Germany)
Hey everyone,I’m running into a problem and I wonder if others have seen this too. Up until a few days ago, after making calls in GHL I would automatically get a recording of the conversation with the customer. But now it only shows “outbound call” — no more recording and no transcription. Some details for context: - Using GHL in the browser (always up to date). - We’re based in Germany and use a German phone number (area code 04331). - I have admin rights, but the issue looks the same regardless. - We’re on the middle plan (not SaaS mode). - The issue affects all of our sales reps, on every PC. - It applies to inbound and outbound calls alike. - Not sure which phone provider/integration is behind our number (any hint where to check this in GHL would help). - I also couldn’t find the permissions settings for call recording in the system. 👉 Small request for clarity: please post only one suggestion per comment. That way we can go through each case step by step, and it’ll be much easier for others to follow later. Thanks! 🙏
1 like • Sep 27
in the affected GHL sub-account open Settings → Phone Numbers, edit your 04331 number and confirm Call Recording and Call Transcription are enabled; if they already are and recordings still don’t appear, open a GHL support ticket with the sub-account and number.
1-1 of 1
Mike Mike
1
4points to level up
@mike-mike-6668
Helping Realtors turn cold leads into closings 🏠 | Lead Gen & CRM Automation | I build systems that book appointments | DM for a free CRM Audit! 👇

Active 2d ago
Joined Apr 11, 2025
Powered by