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RIA Operators

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4 contributions to RIA Operators
Activity Template vs. Workflow
I'm looking for feedback on the use of an activity template vs. workflow in RedTail specifically in small offices. I see huge value in workflows for larger offices where one person takes the call from a client who requests a distribution and someone else is the one to place the trades and someone else actually processes the money movement request, etc.. Does the same value exist for a small office to use workflows? Right now I'm using an activity template with the different pieces in there and think it meets our needs but I also don't want to overlook a feature if it will have a huge impact. Thanks in advance for any feedback!
1 like โ€ข Jun 11
We are a very small office: 1 advisor, 1 part-time assistant (me). Sometime last year we downgraded our Redtail and lost the ability to use Workflows. And to be honest, I don't miss 'em. I updated the Activity templates to list the steps as bullet points. We mark each line "Done" when that step has been completed, and push the activity forward on the calendar as needed. I agree that Workflows can probably be very useful for a larger office, but when it's just the two of us it really didn't add any value.
Tech Stack
I made a list of updated list of tools shaping modern advisory practices in 2025: ๐Ÿค CRM (Customer Relationship Management) - Redtail (redtailtechnology.com) - Wealthbox (wealthbox.com) - Spaces (spacesos.com) - Salesforce Financial Services Cloud (salesforce.com) โฑ๏ธ Time Savers / Administrative - Zocks AI (zocks.ai) - Jump AI (jump.ai) - Precise FP (precisefp.com) - DocuSign (docusign.com) - Thyme (thyme.is) ๐Ÿ“Š Fund & Manager Research - Morningstar Advisor Workstation (morningstar.com) - YCharts (ycharts.com) ๐Ÿง  Proposals & Portfolio Analysis - Nitrogen (nitrogenwealth.com) - Orion Advisor Tech (orion.com) ๐Ÿ“ˆ Financial Planning - Holistiplan (holistiplan.com) - eMoney (emoneyadvisor.com) - RightCapital (rightcapital.com) - Advicent (advicent.com) - MoneyGuidePro (moneyguidepro.com) - Asset-Map (asset-map.com) ๐Ÿ’ผ Custodians & Investment Platforms - Fidelity (fidelity.com) - Charles Schwab (schwab.com) - Betterment (betterment.com) - Altruist (altruist.com) - Advyzon (advyzon.com) - Black Diamond Wealth Platform (advent.com) ๐Ÿ“ž Client Communication & Engagement - Finny (getfinny.com) - RingCentral (ringcentral.com) - Hootsuite (hootsuite.com) - Clinked (clinked.com) ๐Ÿ” Prospecting & Lead Intelligence
0 likes โ€ข Jun 2
@Cherie Putman Same. We ditched eMoney for Income Lab this month.
Document Vault options
We find ourselves moving away from eMoney in favor of Income Lab for our planning software. We are considering dropping eMoney at some point. The thing is, Income Lab doesn't have a secure document vault for clients, and we use the one at eMoney extensively. Is there a secure, compliant service for client document storage & sharing that we should be looking into?
1 like โ€ข Mar 7
Thanks! This gives us some directions to look into.
0 likes โ€ข Mar 11
@Bobbie Blouin what CRM do you use?
Smarsh VS Global Relay
which one do you use for email archiving and why?
1 like โ€ข Oct '24
@Mark Hany This is a great rundown, thanks!
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Mary Snow
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1point to level up
@mary-snow-1301
Operations

Active 1d ago
Joined Jul 11, 2023
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