SOP's Are Becoming AI Operating Systems
I saw a great post in the alumni community about using AI to document SOPs and reduce the risk of everything living in the founder’s head. That really resonated with me. For founders, solo operators, and small business owners, so much of the business exists as tacit knowledge: how we think, decide, respond, prioritise, and handle exceptions. AI is starting to make that visible. My own learning has been similar. I’m using AI less as a one-off prompting tool and more as an operating layer for MVP development and project management.The key shift for me: - SOPs are not just documentation. They are the foundation for workflows, automation, delegation, and business resilience. The next layer though is testing. As AI starts supporting emails, estimates, project tasks, customer responses, or decisions, we need lightweight checks to make sure the workflow still behaves correctly after a prompt, SOP, CRM, or automation step changes.That is where smoke testing, regression checks, and automation testing become relevant, even for small business workflows. Curious how others are approaching this; What tools are you using to document SOPs, build workflows, automate steps, or test AI-supported outputs for consistency?