Happy Birthday @Mahmoud Hafez 🎉 May your year run as smooth as the most efficient contact center, with maximum joy, zero wait times, and 100% customer satisfaction for your life goals 🙌

Many people worry that AI will replace their jobs. Truth is, AI won’t replace you, but someone using AI smarter and faster might. The opportunity here isn’t about fighting the tools, it’s about learning how to leverage them. AI can take care of the busywork so we have more time for creativity, strategy, family, and real human connection. Instead of asking “Will AI take my job?”, maybe the better question is “How can AI make me 10x better at it?” What’s one task you’d happily hand off to AI so you can focus on what really matters?